Consultancy
Even the best technology works better when it is working with people with hard earned experience. We will continue to offer traditional consultancy services, to support businesses that truly want to take advantage of emerging technologies.
Organisational Readiness for AI
For businesses really wanting to take full advantage of AI, we have developed a framework that looks at how the organisation and its employee’s work. Organisational structures, leadership in an AI workplace, OKRs and KPIs, the blending AI and human teams, continual learning and creation of a culture of innovation.
52% of CEOs are reported to have Job Redefinition as a priority, but do you know how to redefine a job considering AI deployment?
Employees will be supported to develop the skills that are crucial for working with AI technologies, including information literacy, critical thinking and innovation.
The whole organisation from Senior Leadership through to admin, will be encouraged to shift from a passive ‘role’ to an active innovator, and the whole programme is designed to operate until the change has become habitual.
Innovation & Efficiency
We help teams identify inefficiencies and use existing tools, automation, and AI to remove waste, improve processes, and empower continuous improvement.
We believe that, in most organisations, the employees know where the problems are and how to fix them; just not how to fix them.
We work with your teams, exposing areas that are full of wasted effort, manual and laborious tasks and where AI or automation can really make a difference. In many cases, the desire for AI to fix something is really the need for a simple task automation. Lots of organisations already have great tooling that is underused, underappreciated, and given little consideration.
Smarter Tools. Motivated Teams. Better Results.
We will always look at the current tooling to see if this is an education issue or whether there really is a need for something more powerful.
By encouraging employees to call out inefficiencies, organisations will typically get a more motivated team, sharing ideas for improvement, and that will start removing waste as they find it. All solutions will be founded by a governance model and Centre of Excellence to ensure retained accuracy.
Fractional Leadership
Chief AI Officers come at a premium and not all organisations want to, or can afford to, pay out for a full-time CAIO. We offer fractional services to support your C-suite and work with your existing leadership team.
Asking an already busy CTO or CIO to also understand and manage AI is a big ask. AI needs focus and attention.
With a new AI model being released every 2.5 days, keeping on top of changes, regulation and development is a big ask, even when it is a full-time role.
All our fractional contracts are rolling 1 month notice, if perceive little to no value in the service you receive, then the contract stops. We are confident that the value delivered through our fractional services are strong enough to not warrant any fixed term agreements.
Consultancy
Consultancy is at the heart of what we do, we bring our knowledge and experience to you. There are three distinct areas, but it is typical that a combination of all three is required, that is why all our consultants are experienced in all three areas. We believe this blend of consultancy works best in the new world of AI.
Business
Business consultancy is arguably the most important component in the creation of an AI ready workplace.
Knowing your business, your employees and your processes is the best place to find out what your needs are and where you will benefit most from AI. Consultancy always begins with ‘what are your pain points?’ or ‘what are you trying to achieve?’, we always start with understanding what needs to change.
Anyone starting with a technology is just selling you a product. We look at everything from Contact Centres, Agentic AI and Robotic Process Automation (RPA) to the new and creative solutions that might not even have come to mind. It is our job to help review Target Operating Models, Processes and create something that is fit for the next 10 years.
Technical
Technical consultancy underpins the business consultancy.
To be able to fully understand how to redefine parts of your business, you must be able to understand what the technologies are capable of. If you can’t do that, there is no way you can rethink the way the business operates?
Technologies may vary from vendor to vendor, but there are huge similarities in what is being achieved. Regardless of whether you are a Microsoft, Google or OpenAI house, there are solutions from all that do remarkably similar things and each has its benefits and drawbacks.
Change
At the heart of a successful AI deployment, regardless of the type of AI or the solution, is people.
Change Management is critical and cannot be overlooked. Prompt Engineering is not enough. An AI training course is not enough. With Change Management, we address the people side of change, from senior leadership through to admin.
Everyone thinks of AI differently, for some it is exciting, for others it causes worry and anxiety, and some are dead set against it. Our comprehensive Change Management services will help you sponsor, project and internal comms teams navigate this process with confidence, leading to a well adopted, truly innovative and successful AI organisation.
