Whilst AI is the hot topic of the moment, and holds huge potential for both business and society, most businesses are not using the available tools correctly. Adding in a new technology as powerful as AI is likely to lead to inconsistent returns and gains.
Users need to know how to get the best out of existing tools, as well as being prepared for the new tools. This is both a change in technology and a change in culture. We combine technical and business consultancy services with change management practices, to help turn your workforce in to one that helps modernise all aspects of communication, collaboration and internal process.
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If you are already on your AI adventure, then we are here to help ensure you have a strong strategy for supporting your users and that you have considered the technical, regulatory, operational and business readiness.
Our services help you navigate your way to great solutions, an innovative workforce, and strong returns.
Advisory Services (Best Seller)
We support your leadership team with guidance and advice across all areas associated with it, to help you make good decisions and create a business that is AI, automation and innovation ready.
Executive Briefings (Best Seller)
Maybe you are being asked to make business decisions without fully understanding the impact, both good and bad. We help your leadership team become more knowledgeable on the topic. We will take you from knowing very little, and give you enough knowledge to help you clarify the ask and make good decisions. Available as a one off or quarterly engagement, we will tell you what you need to know.
Innovation Workshops (Best Seller)
Sometimes businesses know they need to automate their processes but don't know where to start. We will run Innovation Workshops with you and LOB representatives to help identify areas that will benefit from AI & Automation and to look at high level solutions.
Business Change (Best Seller)
Successful technology deployment isn’t just about the tools; it’s about empowering people to adapt and grow. Just introducing new tools and training isn’t enough, you need to invest time in helping employees understand, practice, and evolve their skills. This results in a shift of the neural pathways from conscious effort to habit. We use Prosci® as our chosen framework to help deliver strong sponsorship, communication, adoption, and ultimately, change.
Strategy Design (Best Seller)
What is your strategy? What are you considering? Generative AI or creating your own models?
What processes or tasks are you going to automate? Where are you looking?
Are you looking for a problem to fit a solution?
How are you going to re-educate your business to adapt to this new way of working, and how will you drive high levels of adoption?
Is the underlying data secure and will it give you accurate responses to your prompts?
​How do you address all this without stalling your projects or making it too risky, whilst still progressing?​ We can help answer those questions.
Business Value Assessments
Business Value comes in two forms, real cost savings, and productivity increases. Cost savings will be seen on the bottom line whereas productivity is typically much harder to prove. Still beneficial but difficult to see in financial terms.
A strong business case is important, but so is being realistic. Our BVA calls out dependencies over and above the technical scope. Regulations, Governance and Business Change are good examples of items that get omitted. Most businesses don't like surprises, we bring them to the fore for consideration.
Project Intervention
If you are already in the middle of a project, but don't feel like it is moving fast enough, or decisions are taking too long, we can bring our expertise in project delivery and consultancy to help drive and accelerate your projects. Sometimes perfection gets in the way of progress. We will bring a pragmatic mindset to get things back on track for you.
Quality Assurance
Similar to Project Intervention, we are happy to come in and perform a QA check on your projects. Maybe that is to give you peace of mind around your investment and approach. Maybe you are concerned your teams are trying to do too much in one go. We will work with you to identify if there are gaps or if everything is golden.
Types of AI & Automation
Automation
Automation tools like Microsoft's Power Platform can streamline workflows by initiating sequences of actions which remove repetitive tasks that are performed by humans. From data transfers to complex processes across different systems, it’s a powerful ally for enhancing productivity and efficiency.
Generative AI
Generative AI is artificial intelligence capable of autonomously creating new content, such as images, text, music, or code. Unlike traditional AI models that analyse or classify data, generative AI focuses on creative exploration and output.
AI & Machine Learning
When you move away from Generative AI into wider AI and ML, the picture changes. These systems learn from data, and can unlock valuable information. They can adapt and make decisions based on that information. Components including machine learning, natural language processing, and computer vision and can be a real game changer.
Process & Task Mining
Process Mining involves analysing end-to-end business processes based on IT system event log data and aims to discover, validate and improve workflows. By combining data engineering, process automation, and business change, organizations can identify trends, patterns, bottlenecks, and areas for improvement in their processes. Process Mining provides a data-driven approach to process optimisation allowing for resources to be allocated objectively. Task Mining is similar, but performed at a user level.